Problems after upgrading SSPR Appliance from to 4.1

  • 7018654
  • 22-Feb-2017
  • 22-Feb-2017


Self Service Password Reset
SSPR 4.1
Appliance Installation 


Unpredictable results have been observed when using the automatic update feature of the SSPR appliance to upgrade from SSPR to 4.1.  
Data lost after upgrading from SSPR with the auto update.


Upgrading from SSPR to SSPR 4.1 through the integrated updater is not supported, and has been known to yield unpredictable results. To upgrade from SSPR to 4.1, export the configuration , bring up a new image using the  4.1 appliance, and import the configuration exported from