With iPrint Direct's bDirectPrintSpoolJobEnabled is enabled, print jobs partially print.

  • Document ID:7018650
  • Creation Date:22-Feb-2017
  • Modified Date:22-Mar-2017
    • Micro Focus Products:
      iPrint

Environment

iPrint Appliance 2.x
Open Enterprise Server 11 Support Pack 3
Open Enterprise Server 2015 Support Pack 1
Micro Focus iPrint client 6.06 version
Direct printer using RAW

Situation

With the following combination:
  • Windows 10 version 1607
  • Lexmark Universal v2 PS3 Driver
  • The following reg key is activated:
    • [HKEY_LOCAL_MACHINE\SOFTWARE\Novell-iPrint\Settings] "bDirectPrintSpoolJobEnabled"=dword:1
  • Printing through Edge or Adobe DC
print jobs are partially printed.

This problem is more likely to happen when the network is slow. 

Resolution

Apply iPrint Client 6.08 version available at:

- iPrint Appliance 2.1 Patch 2
- iPrint appliance 2.0 Patch 4