504 Gateway Timeout error when launching Deployment Wizard

  • 7018641
  • 17-Feb-2017
  • 17-Feb-2017

Environment

NetIQ Secure Configuration Manager 6.2

Situation

A 504 Gateway Timeout error pops up when the Deployment Wizard is launched

Resolution

Install a valid certificate.

1.      On your Secure Configuration Manager Core Services computer, use the following command to add the CA root certificate to the cacerts keystore: keytool -import -trustcacerts -alias rootca -file rootca.cer -keystore "Secure Configuration Manager Installation Folder\Core Services\jre\lib\security\cacerts"

2.      Use the procedure described in Section 3.3.1, Implementing External Authentication, and enter ldaps://ldap server:636as the LDAP Server URL value in Step 3.

Cause

A valid certificate was not present on the machine

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