Environment
Novell GroupWise 2014 R2 Support Pack 1
Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 1
Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 2
Situation
When printing PDF attachments directly from the attachment
list only the outline and graphics print. Open an email
message containing an attached PDF file, right click on the
attachment at the bottom of the email and select print. The
print job will only have the outline and some graphics from the PDF
document but not the text. If the attachment is viewed by
GW's document viewer in the body of the message and print is
selected from the message body it prints OK. PDFs also print
OK when double clicking on the attachment then printing from Adobe
Reader.
We are printing to network attached printers on a Microsoft AD
network. I can replicate the problem on my computer. I have tried
printing to an HP printer and a Konica printer and get the same
results. I can print the PDF from Adobe or by opening the PDF in
GW's viewer and printing.
Resolution
Reported to engineering