Login Failed. Error Code: 0x800789FC

  • 7018610
  • 13-Feb-2017
  • 12-Feb-2018


Client for Open Enterprise Server 2 SP4 (IR5)


When attempting to login after a reboot, the following message appears:

Login Failed.
Error Code: 0x800789FC

Repeated login attempts continue to fail.


Reboot the workstation, or login "Computer Only" and disable the network connection, then enable the network connection. (Control Panel > Network and Sharing Center > Change adapter settings > right-click on the connection and choose "Disable". Then, right-click again and choose "Enable".


There was a problem with Windows starting the network connection. If no active network connection is available, the Micro Focus Client cannot successfully perform an eDirectory login.

Additional Information

See also TID 7006626.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.