Login Failed. Error Code: 0x800789FC

  • 7018610
  • 13-Feb-2017
  • 12-Feb-2018

Environment

Client for Open Enterprise Server 2 SP4 (IR5)

Situation

When attempting to login after a reboot, the following message appears:

Login Failed.
Error Code: 0x800789FC

Repeated login attempts continue to fail.

Resolution

Reboot the workstation, or login "Computer Only" and disable the network connection, then enable the network connection. (Control Panel > Network and Sharing Center > Change adapter settings > right-click on the connection and choose "Disable". Then, right-click again and choose "Enable".

Cause

There was a problem with Windows starting the network connection. If no active network connection is available, the Micro Focus Client cannot successfully perform an eDirectory login.

Additional Information

See also TID 7006626.

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