Environment
Novell GroupWise Mobility Service 2014 R2 Support Pack 1
Novell GroupWise Mobility Service 2014 R2 Support Pack 1 Hot
Patch 1
Situation
When replying to a message from a device, a failed message is sent
back to the user. The subject line is Failed to Add Item and
the body of the message is Mobility failed to add the following
item because: Bad parameter, Internal error.
Resolution
If you are running GMS 14.2.1 or newer, it may be due to
shared folders. That might even involve another sharing their
'mailbox' folder with you (which was only possible in older
GroupWise clients)
You can check if they are shared, and from who by running an
mcheck
cd /opt/novell/datasync/tools/mcheck
python mcheck.pyc
Check the user ID getting the bad parameter errors. Exit
mcheck, and view the logs for that user in the logs directory
within the mcheck folder. Near the bottom you'll find
the folder structure. Search for mailbox, and look for another
owner of that mailbox.
You will simply need to unshare that folder from the other
owners client.
Keep in mind that disabling the sharing in GMS will not fix
the issue. You will also want to make sure that sharing is
enabled in GMS to pick up the unshare change made in the
client.