How to check health of Self Service Password Reset

  • Document ID:7018536
  • Creation Date:26-Jan-2017
  • Modified Date:26-Jan-2017
    • Micro Focus Products:
      Self Service Password Reset

Environment

Self Service Password Reset
SSPR 3.x
SSPR 4.x

Situation

How to make sure SSPR server is healthy
Verify health of SSPR appliance

Resolution

Use SSPR's built-in health check tools:  

SSPR configuration manager
https://<dns-name>/sspr/private/config/manager
This shows the basic health of the SSPR application.

SSPR Troubleshooting Bundle 
The same information shown in SSPR Configuration Manager is included in the health.json file that is automatically downloaded as part of an SSPR troubleshooting bundle.  To create a troubleshooting bundle, See TID 7014795, "How to enable logging for SSPR."

SSPR REST calls
REST calls can also be made to check the health of an SSPR server.  Go to 
https://<dnsName>/sspr/public/rest/health  
This returns essentially the same information as above, accessed via a REST call.  This is documented at
https://<dns-name>/sspr/public/reference/rest.jsp

Auditing 
SSPR auditing can be configured to capture specific events.  See Section 13.8 of the SSPR 4.0 documentation, "Auditing for Self Service Password Reset."