External GroupWise sync not working correctly

GroupWise external sync is not syncing Users, Groups, or Resources if configured like that initially. We found a work-around; if you set-up an External GroupWise System with just Domains and Posts Offices(Send and Receive from External System), then do a request. After you have done a request go back and check Users, Resources, and Groups. Do a request one more time. The Users, Resources and Groups will then transfer. They will not transfer if you have Domains, Post Offices, Users, Resources, and Groups checked when you first create the external GroupWise system.

Steps to Replicate:

1) Create an external GroupWise Domain (fill out information as required)

2) Create a new External System Synchronization.

   > Check Domains, Post Offices, Users, Resources, Groups (both Send and       Receive)

3) Hit OK then do a request. Only the external Domains and Post Offices will transfer; no  Users, Groups or Resources