Attachment lost when forwarding a message

  • Document ID:7018479
  • Creation Date:11-Jan-2017
  • Modified Date:11-Jan-2017
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 2014 R2 Support Pack 1
Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 1
Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 2

Situation

When forwarding a mail message with an attachment, that attachment is lost in the forward.

1. Set Default Compose & View into a Plain text.

2. Create new mail -> a HTML one. Type some text in a message body and add there also a simple image file. Send it back into your mailbox.

3. Open this received mail -> default view is Plain text. Enable now attachment view from "View | Attachment Window". That will show attached original image file.

4. Do Forward this mail again back into your mailbox. After you receive it and enable "Attachment window", the image file is gone.

Resolution

Reported to engineering