IDM OSP integrated with NAM shows blank page on logout

  • 7018462
  • 09-Jan-2017
  • 10-Jan-2017


NetIQ Identity Manager 4.5
NetIQ Identity Manager Roles Based Provisioning Module
NetIQ Access Manager 4.2
NetIQ Access Manager 4.3


This issue is seen in environments where Identity Manager is integrated with Access Manager.
A blank page is shown after logout. 


This issue can be addressed by modifying the file on the server hosting the NetIQ Identity Manager 4.5 One SSO Provider (OSP).

The  following property has to be added to the file:
com.netiq.idm.osp.logout.nam.url=https://<URL For NAM IDP>/nidp/app/logout

For example:
com.netiq.idm.osp.logout.nam.url =

The file is by default located in the tomcat/conf directory.

Restart tomcat service hosting OSP, in order for the change to take effect.