IDM OSP integrated with NAM shows blank page on logout

Document ID:7018462
Creation Date:09-Jan-2017
Modified Date:10-Jan-2017
- Micro Focus Products:
  Identity Manager Roles Based Provisioning Module

Environment

NetIQ Identity Manager 4.5
NetIQ Identity Manager Roles Based Provisioning Module
NetIQ Access Manager 4.2
NetIQ Access Manager 4.3

Situation

This issue is seen in environments where Identity Manager is integrated with Access Manager.
A blank page is shown after logout.

Resolution

This issue can be addressed by modifying the ism-configuration.properties file on the server hosting the NetIQ Identity Manager 4.5 One SSO Provider (OSP).

The following property has to be added to the ism-configuration.properties file:
com.netiq.idm.osp.logout.nam.url=https://<URL For NAM IDP>/nidp/app/logout

For example:

com.netiq.idm.osp.logout.nam.url = https://nam.lab.com/nidp/app/logout

The ism-configuration.properties file is by default located in the tomcat/conf directory.

Restart tomcat service hosting OSP, in order for the change to take effect.