Patch Subscription Download fails for SLES 12 patches on ZPM 11.4.2 and 11.4.3

  • 7018460
  • 06-Jan-2017
  • 18-Jan-2017


Novell ZENworks Patch Management 11.4.2
Novell ZENworks Patch Management 11.4.3
SUSE Linux Enterprise Server 12 patches


Enabling Patch Management subscription for SUSE Linux Enterprise Server 12 (SLES 12)

The following or similar may be seen in the loader-messages.log:

[PatchManagement] [] [SCR-Info: Downloading YUM repo for LST: suse-nca-SLES-12.0/x86_64/SLES12-Updates.lst]
[PatchManagement] [] [Getting repository XML]
[PatchManagement] [] [Saving file /opt/novell/zenworks/zpm/repository/RepositoryList.xml]
[PatchManagement] [] [Getting Channel list for vendor: SUSE]
[PatchManagement] [] [ Channel expression /repositories/repository(@vendor='SUSE')(@arch='x86_64')(@version='12')(@release='SLES')/channel/text()]
[PatchManagement] [] [Opening URL stream with Basic Authentication from:]
[PatchManagement] [] [Using TLSv1.2 encryption protocol to download]
[PatchManagement] [] [SCR-ERROR: Failed to authenticate with SCC Service:  com.lumension.scr.exception.UnableToAccesURL: Unable to access URL (Code 404)]
[PatchManagement] [] [SCR-ERROR: Failed to authenticate with SLES Repo]
[PatchManagement] [] [SCR-ERROR: Authentication with SCC has failed. Confirm SCC credentials per SUSE12 distribution are valid.]


Please contact Micro Focus Customer Care for a patch for this issue.