Environment
NetIQ eDirectory 8.8 SP8 Patch 9 for all platforms
NetIQ eDirectory 9.0.2 for all platforms
NetIQ Self Service Password Reset 4 for all platforms
NetIQ Self Service Password Reset 3.3.1 for all platforms
NetIQ eDirectory 9.0.2 for all platforms
NetIQ Self Service Password Reset 4 for all platforms
NetIQ Self Service Password Reset 3.3.1 for all platforms
Situation
In SSPR configuration, searching for users for group in Administrator Permissions returns no results.
Resolution
The reason for this is eDirectory not returning results for Paged search.
This issue is only seen when eDirectory 8.8 SP8 Patch 9 or eDirectory 9.0.2 are being used.
To address this issue, apply eDirectory 8.8 SP8 Patch 9 HotFix 1 or eDirectory 9.0.2 Hot Patch 1.
This issue is only seen when eDirectory 8.8 SP8 Patch 9 or eDirectory 9.0.2 are being used.
To address this issue, apply eDirectory 8.8 SP8 Patch 9 HotFix 1 or eDirectory 9.0.2 Hot Patch 1.