Environment
Novell Service Desk 7.3 Appliance
Service Desk 7.4 Appliance
Service Desk 7.5 Appliance
Service Desk 7.4 Appliance
Service Desk 7.5 Appliance
Situation
traceroute utility missing from latest v7.3 (Redwood II) Appliance build.
Resolution
Workaround is to install the rpm as follows; 1. cd /tmp/ 2. wget http://164.99.177.27/repo/SUSE/Products/SLE-SERVER/12/x86_64/product/x86_64/traceroute-2.0.19-1.17.x86_64.rpm 3. rpm -ivh traceroute-2.0.19-1.17.x86_64.rpm
Upgrade to ZSD v8.0 or higher
Cause
Previous version of the appliance which is SLES 11 based, traceroute was part of net-tools rpm.
SLES 12 forward traceroute is removed from net-tools and made as independent rpm.
Additional Information
ZSD V8.0 release has traceroute command available.