rcgms not working on SLES 12

  • 7018349
  • 02-Dec-2016
  • 08-Feb-2017


Novell GroupWise Mobility Service 2014 R2
SUSE Linux Enterprise Server 12


rcgms {start|stop|restart} commands not working.
Unable to start gms services after stopping.
rcgms restart causes services to stay down.


Reported to engineering.

Workaround steps:
  1. Stop all services 
    rcgms stop; killall -9 python
  2. Verify that the services have been stopped
    rcgms status (should indicate that services are in a 'stopped' state)
  3. Clear any remaining PID files
    rcgms stop
  4. Start services
    rcgms start
  5. Verify services are running
    rcgms status


Reported to Engineering

Feedback service temporarily unavailable. For content questions or problems, please contact Support.