Client install error "ordinal not found"

  • 7018308
  • 22-Nov-2016
  • 12-Dec-2016

Environment

Novell GroupWise 2014

Situation

When installing the GroupWise client, in some cases on some workstations, the error "Ordinal not found" error is returned.  

Resolution

The fix for this issue is in the GroupWise 2014 R2 SP1 HP2 client located on the download.novell.com webpage

Cause

Running depends on grpwise.exe returns a call to LIBEAY32.dll.  There may be multiple copies of this file installed on the workstation by other applications.

Additional Information

GWCheck may still return this error.  If it does, manually copy all of the files from the C:\Program Files (x86)\Novell\GroupWise\gwcheck to the C:\Program Files (x86)\Novell\Groupwise directory.  

this has been reported as an enhancement request to engineering.

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