"The eDirectory installation has terminated abnormally" when installing eDirectory on Windows server

  • 7018229
  • 02-Nov-2016
  • 02-Nov-2016

Environment

NetIQ eDirectory 8.8.8
Microsoft Windows 2012 R2

Situation

Unable to install eDirectory on Windows server, installation terminates or fails with the following error message:
A fatal error has occurred. This program will terminate. You may check C:\Program Files\Common Files\Novell\ni\data\ni.log for more details after you dismiss this dialog.
The eDirectory installation has terminated abnormally.

Resolution

Check for any Login Restrictions that may have been placed on the administrator/user (i.e. concurrent logins). For more details, please refer to Setting Up Extra Login Security for a User (iManager > Modify User > Restrictions > Login Restrictions).

Cause

Concurrent Logins restriction placed on user prevents login during installation.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.