Unable to print to secure printers via Chromebook

  • Document ID:7018198
  • Creation Date:27-Oct-2016
  • Modified Date:27-Oct-2016
    • Micro Focus Products:
      iPrint

Environment

Micro Focus iPrint Appliance 2.1
Chromebook Extension 1.0.1

Situation

Printing to a secure printer via a Chromebook produces no output at the printer.  The iPrint Chromebook extension reports the job as being successfully submitted, however it never prints.

Resolution

Apply the iPrint Appliance 2.1 Patch 1.

Cause

A defect in the iPrint Appliance 2.1.