Environment
Micro Focus iPrint Appliance
Situation
When clicking the "Import Users" link within the iPrint Appliance Management Console, the following is returned:
Import Users
HTTP ERROR 504
Problem accessing /ssf/s/portalLogin. Reason:
Gateway Timeout
Powered by Jetty://
Import Users
HTTP ERROR 504
Problem accessing /ssf/s/portalLogin. Reason:
Gateway Timeout
Powered by Jetty://
Resolution
- Open the /opt/novell/filr/apache-tomcat/conf/server.xml file.
- Remove the 1st instance of portHeader="x-forwarded-port"
- Original section:
- <Valve className="org.apache.catalina.valves.RemoteIpValve" internalProxies=".*" portHeader="x-forwarded-port" protocolHeader="x-forwarded-proto" portHeader="x-forwarded-port" proxiesHeader="x-forwarded-by" remoteIpHeader="x-forwarded-for"/>
- Suggested change:
- <Valve className="org.apache.catalina.valves.RemoteIpValve" internalProxies=".*" protocolHeader="x-forwarded-proto" portHeader="x-forwarded-port" proxiesHeader="x-forwarded-by" remoteIpHeader="x-forwarded-for"/>
- Save the changes.
- Restart the Filr service.
- restart filr