Environment
NetIQ PlateSpin Forge 4.x, 11.x
NetIQ PlateSpin Migrate 11.x, 12.x
NetIQ PlateSpin Protect 10.x, 11.x
NetIQ PlateSpin Migrate 11.x, 12.x
NetIQ PlateSpin Protect 10.x, 11.x
Situation
The replication fails during the "Refreshing Server Details"
or "Create failover VM" stage with the message ERROR: "An error
occurred in the Operations Framework server: Method not found".
Resolution
Uninstall the product. Before uninstalling, it may be
desirable to export the already added workloads. Follow KB
https://support.microfocus.com/kb/doc.php?id=D7970601 for details on
how to export the workloads and import them.
Log back into the PlateSpin server with a local account in the
local group Administrators. If it's possible, it is ideal to login
as the local user Administrator.
Review the product's installation guide to install any and all
missing prerequisites.
Reinstall the product.
If applicable, import the workloads that were
exported.
Cause
The product may not be installed correctly despite the
installation not failing completely, likely due to missing
prerequisites.