Can't login to ZCC

  • Document ID:7018144
  • Creation Date:12-Oct-2016
  • Modified Date:12-Oct-2016
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.4

Situation

Can't log in to ZCC.  Although username and password are specified, login shows this:

Please specify a username.
Please specify a password.

The same error is seen if trying to change Language.

Resolution

  1. Go to folder below
    %ZENWORKS_HOME%\share\tomcat\conf
    /opt/novell/zenworks/share/tomcat/conf 
  2. View server.xml for this:
    maxPostSize=
    This is listed under the SSL Connector tag
  3. If maxPostSize is set to 0:
  4. Make a back up server.xml for safe keeping.
  5. Change the existing server.xml to set this:
    maxPostSize="-1"
  6. Restart zenserver and test logging into ZCC.