Environment
Novell GroupWise Mobility Service 14.2.1
Situation
Installing GroupWise Mobility Service 14.2.1 fails with a gw_login.pyc error after configuring SOAP ssl/non-ssl
GMS is not installing anything on SLES 12 with the install script
Install fails with a gw_login.pyc error
The following error is seen:
python: can't open file '/opt/novell/datasync/syncengine/connectors/mobility/cli/gw_login.pyc': [Errno 2] No such file or directory
GMS is not installing anything on SLES 12 with the install script
Install fails with a gw_login.pyc error
The following error is seen:
python: can't open file '/opt/novell/datasync/syncengine/connectors/mobility/cli/gw_login.pyc': [Errno 2] No such file or directory
Resolution
Below are the steps to a work-around until the defect is resolved
- Download and extract/copy the /opt/novell/datasync directory
- In a terminal session, type wget ftp://ftp.novell.com/outgoing/datasync.tgz
- Type tar xvf datasync.tgz
- Type mkdir /opt/novell && cp -rvp datasync /opt/novell
- Manually install the rpms for GMS
- Navigate to the directory where the ISO has been mounted
- Change directories to suse/x86_64
- Install the rpms by typing rpm -ivh *rpm --force
- Re-run install.sh in the mobility mount directory and the install should complete
Cause
In SLES 11, GMS is installed by configuring the iso as an add-on product. In SLES 12, an add-on product is not configured, instead the iso is mounted and install.sh is ran from the main directory.
In SLES 12, if GMS is configured as an add-on product, it causes this issue and removing the add-on product does not solve the issue as changes have been made that removing the add-on does not help.
When this happens, the install.sh fails to install rpms and lay down the /opt/novell/datasync folder structure. If these steps are done manually, the install/configuration for GMS works
In SLES 12, if GMS is configured as an add-on product, it causes this issue and removing the add-on product does not solve the issue as changes have been made that removing the add-on does not help.
When this happens, the install.sh fails to install rpms and lay down the /opt/novell/datasync folder structure. If these steps are done manually, the install/configuration for GMS works