Environment
Micro Focus iPrint Appliance
Micro Focus iPrint on Open Enterprise Server
iPrint Client for Macintosh
Micro Focus iPrint on Open Enterprise Server
iPrint Client for Macintosh
Situation
Issue 1:
Mac OS which has been upgraded to MacOS Sierra (version 10.12) is unable to install iPrint printers using Safari, returning the following message:
Fresh install of Mac OS Sierra (version 10.12) does not print.
Mac OS which has been upgraded to MacOS Sierra (version 10.12) is unable to install iPrint printers using Safari, returning the following message:
iPrint client is not installed. Do you want to install it?Issue 2:
Fresh install of Mac OS Sierra (version 10.12) does not print.
Resolution
Install updated novell-iprint-server and client
The ability to print from MacOS Sierra relies on updated server code and an updated iPrint Client for Mac. These updates are included in the regular patch released on October 2016. These updates are available here:
iPrint Appliance 2.1 Patch 1
iPrint Appliance 2.0 Patch 3
OES11 SP2
OES11 SP3
OES2015
OES2015 SP1
Issue 1 - Workaround:
If you do not want to install the updates, you can work around the install problem by using Chrome or Firefox. However, this workaround is not valid for SSL enabled printers.
The ability to print from MacOS Sierra relies on updated server code and an updated iPrint Client for Mac. These updates are included in the regular patch released on October 2016. These updates are available here:
iPrint Appliance 2.1 Patch 1
iPrint Appliance 2.0 Patch 3
OES11 SP2
OES11 SP3
OES2015
OES2015 SP1
Issue 1 - Workaround:
If you do not want to install the updates, you can work around the install problem by using Chrome or Firefox. However, this workaround is not valid for SSL enabled printers.