Environment
NetIQ Directory & Resource Administrator 9.x
Situation
What are the benefits of using the DRA Health Check Utility?
What are some reasons to run the DRA Health Check Utility?
What does the DRA Health Check Utility check?
What is the importance of running the DRA Health Check Utility?
HCU
Health Check Utility
Health Check Log
Resolution
The DRA Health Check Utility (HCU) introduced in DRA 8.7, and ran from the Start menu in Windows 2012, is a very useful utility that can be used to check the health of many aspects of your DRA installation, configuration and performance. What used to take hours to validate (manually) can be accomplished now with the click of a few buttons. After performing checks, the HCU will alert you if any checks fail and give you a right-click option to fix many failures. Other failures may require additional troubleshooting or contacting Technical Support for assistance.
The areas that the HCU can perform a check against are:
- DRA Server
- Disk Space Availability for Cache Data
- Disk Space Availability for Log Archive Server
- License Validation
- Managed Domain List
- Upgraded Registry Values
- Accounts Validation
- DRA Service Account Overview
- Domain Accounts Overview
- Tennant Accounts Overview
- ADLDS
- Validate ADLDS Instance
- Validate ADLDS Schema
- Validate ADLDS FSMO Roles
- Reporting Collectors
- Active Directory Collectors
- DRA Collector
- Management Reports Collector
- Service Status
- DRA Admin Service Status
- DRA Cache Service Status
- DRA Core Service Status
- DRA Log Archive Service Status
- DRA Website
- World Wide Web Service Status
- IIS7
- Validate DRA Application Pool Supports 32-bit Applications
- Validate DRA Application Pool Identity
- Validate Authentication Mode for DRA Application
- Verify DRA Application Pool is Assigned to DRA
- DRA Clients
- Server Connection
- Custom
- Sample Custom Check
Checks can be performed against all areas of the HCU, individual areas or any combination of areas. Each DRA server is installed with a HCU and running the HCU is for that specific server only. In a multi-server environment, the HCU would need to be run on each DRA server to validate the checks.
A Health Check Log is created after any check is performed and can be viewed within the HCU or saved for later viewing or for historical/audit purposes.
It is highly recommended that prior to any upgrade or service pack being applied that the HCU be run on each server in the Multi-Master Set (MMS) and any failures be corrected PRIOR to continuing. All DRA HCU checks should pass before upgrading to a new version of DRA or before applying any service packs to DRA.
Please contact Technical Support for questions or assistance with failed checks that you are not able to correct using the right-click "Fix this" feature of the HCU and that you cannot correct yourself.
Additional Information
Again, please Note:
It is highly recommended that prior to any upgrade or service pack being applied that the HCU be run on each server in the Multi-Master Set (MMS) and any failures be corrected PRIOR to continuing. All DRA HCU checks should pass before upgrading to a new version of DRA or before applying any service packs to DRA.
A stand-alone Health Check Utility is also available that can be used on older, pre-8.7 versions of DRA. To obtain this stand-alone HCU, please contact Technical Support.