Restricted incoming email addresses & subjects

  • Document ID:7018027
  • Creation Date:07-Sep-2016
  • Modified Date:08-Sep-2016
    • Micro Focus Products:
      Service Desk

Environment

Novell Service Desk

Situation

Incoming email addresses that cannot be processed.
 
Sender shouldn't be any of the following;
1. postmaster@
2. daemon@
3. noreply@
4. donotreply@

Also Sender should not start with 'no-reply'

Subject should not contain any of the following;

1. undeliver
2. returned mail
3. mail error
4. autoreply
5. autoresponse
6. no such user found

Resolution

Create a new sender other than above.