AD password comes over blank if updated Google Apps Password Sync is installed

  • 7018007
  • 01-Sep-2016
  • 01-Sep-2016


NetIQ Identity Manager 4.5.x
NetIQ Identity Manager Driver - Active Directory
NetIQ Identity Manager Driver - Google Apps


The Active Directory password that is captured by pwfilter.dll (Active Directory Driver Password filter) during a password change event for a user comes over blank if Google Apps Password Sync is installed

Customer had old version which worked with pwfilter.dll
Previous version was:   1.3.2080.1248
Newly installed version:

Stopping the Google Apps Password Sync did not solve the problem.  


Remove the Google Apps Password Sync components and reboot the DC to get the pwfilter to start capturing non-blank passwords.

Another potential resolution is to downgrade the Google APps Password Sync components to a previous version (1.4 or older).

Micro Focus Engineering is looking into the issue.

Additional Information

Trace Snipit showing the blank password.
[09/01/16 12:04:13.258]:Active Directory PT:
<nds dtdversion="2.2">
    <product build="20150311_120000" instance="\TEST_TREE\TEST\DriverSet\Active Directory" version="">AD</product>
    <contact>NetIQ Corporation</contact>
    <modify-password class-name="user" event-id="Active Directory##156e67e514a##1" password-admin-reset="true" src-dn="CN=User One,CN=Users,DC=novell,DC=test,DC=com">
Note the blank password       <password/>
It should be:  <password><!-- content suppressed --></password>