Unable to login to the Azure cloud. "[AuthenticationFailed] AADSTS65001: The user or administrator has not consented to use the application ID, Send an interactive authorization request for this user and resource"

  • 7018000
  • 30-Aug-2016
  • 27-Jan-2017

Environment

PlateSpin Migrate 12.1

Situation

This article discusses about trying to add an Azure Location as a migration target, the operation fails with an error message
 "Unable to login to the Azure cloud". Please ensure that the supplied credential values are correct. System generated error: [AuthenticationFailed] AADSTS65001: The user or administrator has not consented to use the application ID <application ID>. Send an interactive authorization request for this user and resource.



Resolution

When this error occurs, assuming they are a non-federated user that is part of the Azure Active Directory, then try removing and re-adding the permissions on the application that's used for the PlateSpin Migrate application or delete the application from the new azure portal and recreate it in the old azure portal (https://manage.windowsazure.com). If you get an error when logging in to the old portal try using a different browser and be sure to clear cookies before logging in to the old portal. If this does not resolve the issue, try logging in to the old portal using a global administrator. If you still can't login contact support for further troubleshooting.

 

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