Issues creating Stand-Alone Updater for ZCM 11.4.x Agents

  • 7017984
  • 24-Aug-2016
  • 25-Oct-2016


Novell ZENworks Configuration Management 11.4


There are two known issues with the creating Stand-Alone System Update Agents in ZCM 11.4.x
#1 - The Stand-Alone System Update Packages that are created will not update agents older than 11.4.0 due to an incorrect agent version system requirement check.
#2 - ZCM 11.4.2 Windows Servers are unable to build a Stand-Alone Agent Package.  Linux Primaries work fine.  Windows Primaries prior to ZCM 11.4.2 will also work.


This is fixed in version 11.4.3 - see KB 7017820 "ZENworks Configuration Management 11.4.3 - update information and list of fixes" which can be found at

Prior to 11.4.3, as a workaround for the incorrect agent version system requirement:

#1 - Perform the following query against the database:
delete from zSystemUpdateRequires where SystemUpdateEx = 0x5011040200FC50000000002016051914;
#2 - Rebuild the Stand-Alone Agent Update Packages with a command such as the following
zman sucp 5011040200fc50000000002016051914 -p=Windows -a=32
As a work-around for a  ZCM 11.4.2 Windows Primary Server being unable to build a stand-alone agent package, Contact ZENworks Support who can assist in creating and providing a package.