Environment
NetIQ Privileged Account Manager
Situation
High CPU Utilization on Windows with screen capture and concurrent sessions
scncapt.exe and mencoder.exe consuming high CPU resources
Low scalability of concurrent sessions due to high cpu usage
scncapt.exe and mencoder.exe consuming high CPU resources
Low scalability of concurrent sessions due to high cpu usage
Resolution
At the time of writing this document, a publicly available fix has not yet been included in an official release; however, a fix is available for Privileged Account Manager 3.1. For installation instructions and access to this fix, please open a Service Request citing this TID.
Cause
Screen capture implementation can be improved to improve performance.