"You are not authorized to check out from this Domain!" during Enterprise Password Checkout in MyAccess

  • Document ID:7017950
  • Creation Date:12-Aug-2016
  • Modified Date:12-Aug-2016
    • Micro Focus Products:
      Privileged Account Manager (Privileged User Manager)

Environment

NetIQ Privileged Account Manager

Situation

User attempting Enterprise Password Checkout in User Console (MyAccess), reports the following:
"You are not authorized to check out from this Domain!"
User attempting Password Checkout with Applications, Databases (MySQL, Oracle) in MyAccess Enterprise Password Check out

Resolution

Please verify the configured Run Host in the Command Control rule matches the Account Domain Name specified in the Enterprise Credential Vault.

Cause

The configured Run Host in the cmdctrl rule does not match the Account Domain Name in the Enterprise Credential Vault. The Run Host must point to a valid Account Domain, otherwise the rule will execute and not find a matching Account Domain.