Environment
Micro Focus iPrint Appliance 2.0 and 2.1
Situation
The Windows Remote Renderer configured to the iPrint Appliance version 2.0 or 2.1 won't remove from the "Renderers Configuration" page.
https://<iPrint Server Address>:9443/iprintconfig/renderers
Resolution
- Manually remove the iPrint Windows Renderer configuration
- At a terminal session to the iPrint server
- mysql -uroot -proot iprint;
- select * from renderers;
- See what ID number shows under the column. For example, 1 is a likely ID
- Syntax:
- delete from renderers where renderer_id={renderer_id};
- Example:
- delete from renderers where renderer_id="1";
- Optional: If you want to re-add the Windows renderer
- Uninstall the iPrint Renderer software from the Windows workstation
- This can be removed by going to the Windows Control Panel's remove program option. You may need to shutdown the iPrint Renderer Service to uninstall it.
- Open a CMD Window in 'run as administrator' mode
- iprntrendcmd -q
- Install the iPrint Renderer software
- Be sure to have the latest software which can be obtained from the "Renderers Configuration" page (upper right download button).
- Configure the iPrint renderer
- iprntrendcmd -c
- Add the Windows Renderer using the "New" button on the "Renderers Configuration" page.
Additional Information
The iPrint Windows Renderer configuration is stored within the MySQL database of the iPrint Server.