Environment
Novell Vibe 4.x
Novell Vibe 3.x
Novell Vibe 3.x
Situation
When Vibe is configured to work with NAM and a SSL handshake error
occurs which looks something like this:
"The proxy server could not handle the request GET /".
Please capture a Fiddler trace and obtain debug level NAM logs using the directions below and attach them to your Service Request (SR).
"The proxy server could not handle the request GET /".
Please capture a Fiddler trace and obtain debug level NAM logs using the directions below and attach them to your Service Request (SR).
Resolution
1. Download Fiddler from http://www.telerik.com/fiddler on a
Windows machine and install it with default options.
2. Login to the Access Manager (NAM) Access Gateway (MAG) as admin.
3. Go to ‘Advanced Options’ under ‘Vibe’ Reverse Proxy (RP) and add the following option.
5. Using Putty tool, connect to the MAG server.
8. Start Fiddler (it will automatically start capturing traffic).
9. On fiddler ensure that Tools>>Telerik Fiddler Options>>HTTPS(TAB)>>Capture HTTPS CONNECTs & Decrypt HTTPS traffic is checked.
10. Go to your browser and try to access Vibe through NAM to recreate the problem.
11. Save Fiddler session to a file fiddler1.saz on desktop
12. Stop captures on Putty started in Steps 5 & 6 (CTRL + C)
13. On MAC server issue these commands:
2. Login to the Access Manager (NAM) Access Gateway (MAG) as admin.
3. Go to ‘Advanced Options’ under ‘Vibe’ Reverse Proxy (RP) and add the following option.
LogLevel debug4. Update Access Gateway so that the status shows as “Current”.
5. Using Putty tool, connect to the MAG server.
Issue these commands6. Open a second Putty terminal to the MAG server.
mkdir /tmp/capture-vibelogs
cd /tmp/capture-vibelogs
tailf /var/log/novell-apache2/error_log > /tmp/capture-vibelogs/issue_error_log_1
Issue these commands7. Open the browser, clear the cookies to have a fresh session
cd /tmp/capture-vibelogs
tcpdump -i any -s0 -w issue_tcpdump.cap
8. Start Fiddler (it will automatically start capturing traffic).
9. On fiddler ensure that Tools>>Telerik Fiddler Options>>HTTPS(TAB)>>Capture HTTPS CONNECTs & Decrypt HTTPS traffic is checked.
10. Go to your browser and try to access Vibe through NAM to recreate the problem.
11. Save Fiddler session to a file fiddler1.saz on desktop
12. Stop captures on Putty started in Steps 5 & 6 (CTRL + C)
13. On MAC server issue these commands:
14. Send us /tmp/server-side.tar.gz file from server and fiddler1.saz file from desktop.cd /tmp
tar -zcvf server-side.tar.gz capture-vibelogs/*