Environment
Access Manager 4.2.1
Situation
When upgrading the Access Manager console from any version to 4.2.1 , the upgrade proceeds with the messages:
Starting Administration Console upgrade...
Upgrading Tomcat configuration for Admin Console:
Upgrading Novell iManager:
Upgrading Novell Device Manager:
Upgrading the Novell Access Manager Configuration Store:
Seems there has been a Novell Access Manager Configuration Store upgrade error! Please view the logfile at /tmp/novell_access_manager/upgrade_edir.log for more details.
tails.
Upon examination of the eDirectory upgrade log, the following error is shown:
Error in file: (ERROR: /opt/novell/eDirectory/bin/ndsconfig return value = 57.)
Starting Administration Console upgrade...
Upgrading Tomcat configuration for Admin Console:
Upgrading Novell iManager:
Upgrading Novell Device Manager:
Upgrading the Novell Access Manager Configuration Store:
Seems there has been a Novell Access Manager Configuration Store upgrade error! Please view the logfile at /tmp/novell_access_manager/upgrade_edir.log for more details.
tails.
Upon examination of the eDirectory upgrade log, the following error is shown:
Error in file: (ERROR: /opt/novell/eDirectory/bin/ndsconfig return value = 57.)
Resolution
Removing special characters from the Access Manager administrator password will prevent these errors.
Refer to the Access Manager docuementation.
Refer to the Access Manager docuementation.
Specify the administration password.
Use alphanumeric characters only.
NOTE:The Administration Console password does not accept special characters : (colon) and "” (double quotes).
Cause
The admin password included the double quote special character. Changing the admin password to not use special characters allowed the upgrade to proceed successfully