Environment
Situation
iSeries agents will not register with Secure
Configuration Manager. Secure Configuration Manager displays the following
error when attempting to register an iSeries agent:
Failed to
register agent: An I/O error occurred communicating with vssl://<IP
address>
An I/O error is received when running a report.
Resolution
Perform the following steps to enable Secure
Configuration Manager to use SSL 3.0 for communication with agents:
1. Go to the Advanced tab in the Core Configuration Utility.
To access the Advanced tab in
the Core Services Configuration Utility:
1. Close the Core Services Configuration Utility if it is
open.
2. Go to the \NetIQ\Secure
Configuration Manager\Core Services\bin folder and run the Config.bat (in 32-bit computers) or the Configx64.bat (in 64-bit computers) file.
This opens the Core Services Configuration
Utility with the Advanced tab.
2. Update the value of the network/protocols field to TLSv1,TLSv1.1,TLSv1.2,SSLv3.
NOTE: This field is case-sensitive.
3. Restart NetIQ
Core Services.