WebAccess user gets logged out upon sending new mail.

  • 7017845
  • 14-Jul-2016
  • 14-Jul-2016


Novell GroupWise 2014 R2


If a user tried to send a mail, after clicking on Send he was logged off his mailbox.


There was a problem with a signature of that user. Within a signature there was a picture which was actually attachment (a picture) of some mail which was viewed. If a user used a native GW client to edit the signature, accept a certificate prompt popped up. After correcting the picture (no more referencing to old mail attachment), the problem disappeared.