Environment
Novell ZENworks Asset Management 11.x Inventory
Novell ZENworks Configuration Management 11.x Inventory
Novell ZENworks Configuration Management 11.x Inventory
Situation
- Jul 2016 PRU with release date Jul 2, 2016 has been applied or
shown in ZCC
- Devices have run inventory scans since applying Jul 2016 PRU
- Some installed products may no longer show in device inventory reports
Resolution
Jul 2016 PRU has been re-released with the fix for this
issue.
Please do the following:
Please do the following:
- Login to ZCC
- Navigate to Configuration > System Updates
- Delete Jul 2016 PRU (release date: Jul 2, 2016) from the Available System Updates section
- Download the new Jul 2016 PRU (release date: Jul 6, 2016) with one of the following methods:
-
- Through ZCC:
-
- Navigate to Configuration > System Updates > Available System Updates
- Click Action > Check for Updates
- Select Jul 2016 PRU
- Click Action > Download Update
- From the applicable page on Patch Finder (instructions are on the download page):
- Through ZCC:
- Apply Jul 2016 PRU (release date: Jul 6, 2016):
-
- Select Jul 2016 PRU
- Click Action > Deploy PRU Now
- Run an inventory scan on the affected devices
Cause
There was corruption in the original Jul 2016 PRU that was
released.