Environment
PlateSpin Migrate 11.x, 12.x
PlateSpin Protect 11.x
PlateSpin Forge 11.x
Situation
The installation of a patch succeeds but the settings do not get applied.
Remark: patches can be downloaded from https://download.novell.com/patch/finder/ .
Resolution
Manually run
the “configEditor.exeâ€:
1. Open a Command Prompt console (run “cmdâ€)
2. Browse to the “configEditor.exe†â€, located in
the patch extraction folder -> “Executables†-> “config-editor†e.g.: cd C:\PackageInstall\Executables\config-editor
3. Run the command
ConfigEditor /r [path_of_patch_installation_files]\JobXMLImport.xmle.g.: ConfigEditor /r C:\PackageInstall\JobXMLImport.xml
4. Re-attempt the patch installation
If the setting is still not applied, collect and provide the below elements to Technical Support:
- - Output of the the “configEditor.exe†manual installation (step 3 above)
- - Output of the patch installation
- - Patch installation log, located at C:\PackageInstaller.log
Cause
The “ConfigEditor.exe†component may not run properly during the installation of a patch.
As a result, the setting does not get installed.