- Replication job fails with "A connection to the controller cannot be established"

  • 7017766
  • 23-Jun-2016
  • 27-Jun-2016

Environment

PlateSpin Protect 11.2
PlateSpin Forge 11.1

Situation

When running a replication job, the job fails with "A connection to the controller cannot be established"

Resolution

Note: Please take a snapshot of PS Server it would help to revert back if any problems identified

1. Remove Workload

2. Download patch from the following link Patch has to be applied on Protect Server
    https://dl.netiq.com/Download?buildid=kqvuYR7bBI4~

3  Extract the PackageInstall.zip

4. Open a Command Prompt with Admin privileges and Navigate to Extracted location.

5. Run the PackageInstall.exe command

6. After installation of the Patch , Add the Workload and try the replication

Cause

No default for Gateway address in DHCP/unspecified case and gives empty string (which can't be parsed) so Controller never starts and server waits for it to get to running stat