Windows Blue Screen (BSOD) crash when adding a folder or restarting Windows

Document ID:7017706
Creation Date:09-Jun-2016
Modified Date:14-Jun-2016
- Micro Focus Products:
  Filr

Environment

Novell Filr 2.0
Novell Filr Desktop client 2.0

Situation

On some Windows 10 systems, adding a new folder to the C:\ drive or a Mapped Network drive causes a Windows Blue Screen (BSOD) crash. A similar crash was observed when restarting Windows. When Filr Desktop client was uninstalled, the crashes were no longer observed.

Resolution

A fix for this issue is available in the Filr 2.0 Hot Patch 2, available via the Novell Patch Finder.