Error "Skipping pwfilter dlls check as system path could not be set!" when running PassSync Troubleshooting Tool

  • 7017683
  • 08-Jun-2016
  • 08-Jun-2016

Environment

NetIQ Identity Manager 4.5
NetIQ Identity Manager - Password Synchronization
NetIQ Identity Manager Driver - Active Directory

Situation

Error in trace log "Skipping pwfilter dlls check as system path could not be set!" when running the PassSync Troubleshooting Tool.  Sometimes followed by an error "Error while connecting to Remote registry. Error code : [5]"

Resolution

Both errors happen because the user specified when logging into the tool does not have enough rights in Active Directory.  In the case of the error "Skipping pwfilter dlls check as system path could not be set!", the error happens because the tool cannot complete a Registry Connect call to that Domain Controller.

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