How to redirect users of older post offices to a compatible version of GroupWise Webaccess

  • 7017672
  • 03-Jun-2016
  • 03-Jun-2016

Environment

Novell GroupWise 2014
Novell GroupWise 2014 R2
Novell GroupWise 2012
Novell GroupWise 8 

Situation

In situations where upgrading some post offices in a GroupWise system may take longer than  the initial post offices and Webaccess has already been upgraded to the latest version, a mechanism must be put in place that allows for a GroupWise Webaccess server to service the older post offices.
 
NOTE:  GroupWise Webaccess can be thought of as a client.   Newer clients cannot access older post offices.

Resolution

Install a GroupWise Webaccess server with a version equivalent to the oldest post office versions on a server different from the where the existing newer Webaccess is installed.  Then do the following:
 
1)  On the server where the newer Webaccess is installed, modify the webacc.cfg file found in /var/opt/novell/groupwise/webaccess directory on Linux, or C:\Novell\GroupWise\Webaccess directory on Windows. 
 
Add or modify the directive:  Redirect.url=<url of the host holding the older Webaccess version/gw/webacc>
 
Example:  Redirect.url=https://oldserver.domain.com/gw/webacc
 
2)  Restart tomcat on the same (newer Webaccess) server