Sybase Database Not Starting on Windows

  • 7017614
  • 17-May-2016
  • 31-May-2016


Novell ZENworks Configuration Management 11 Database


The ZENworks database on a Windows OS is not starting.

There may have been a recent change in the registry.

Error Message:

Windows could not start the Novell ZENworks Embedded Datastore service on Local Computer.

Error 2: The system cannot find the file specified.


1. Open regedit, and go to HKLM\System\CurrentControlSet\services\
2. Check the ImagePath keys in both SQLANYs_ZENAuditDatastore and SQLANYs_ZENDatastore
3. Correct one or both entries so that the values in the keys are:

For SQLANYs_ZENAuditDatastore's ImagePath:
"C:\Program Files (x86)\Novell\ZENworks\share\asa\Bin64\dbsrv12.exe" -hvSQLANYs_ZENAuditDatastore

For SQLANYs_ZENDatastore's ImagePath:
"C:\Program Files (x86)\Novell\ZENworks\share\asa\Bin64\dbsrv12.exe" -hvSQLANYs_ZENDataStore

4. A Restart of ZENworks Services may be needed. Run the command, novell-zenworks-configure -c Start