Environment
Novell ZENworks Configuration Management 11.4.2
Situation
On Windows primary in some rare cases preglobal actions may not launch and the system update will not complete. Unfortunately no error is seen in the logs and the only symptom is that taskmgr does not show the preglobal process running. The failure does not leave the device in a bad state.
Resolution
Contact ZENworks Technical Support Micro Focus Customer Care for a field test file.
Status
Reported to EngineeringAdditional Information
Note: The root cause of this bug could not be fixed in the 11.4.2 system update itself, as root cause is the prior version of system update. Most users will not see this issue.