ZCC Certificates tab not showing list of Server Certificates

  • 7017595
  • 09-May-2016
  • 31-Jul-2018


Novell ZENworks Configuration Management 11.4 SSL Management


  • No server certificates shown in ZCC > Configuration > Certificates > ZENworks Server SSL Certificates
  • Zone has had server certificates replaced in the past
  • zman sacert command was run to import a server certificate
The following error may be seen in the Certificates tab in ZCC:

Error retrieving data. Please try refreshing the page...


This is fixed in version 11.4.3 - see KB 7017820 "ZENworks Configuration Management 11.4.3 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7017820

Note:  The fix in 11.4.3 simply warns if zman sacert is invoked.  If sacert had already been run, the database needs to be manually fixed, and 11.4.3 will not do this.  Please contact ZENworks Support / Micro Focus Customer Care for steps to fix.


Multiple certificates for the same server have been added to the system.  For service request, get zcc.log and from database select * from zcertificate to verify if it's the same bug.