Environment
Novell ZENworks Configuration Management 11.4
Situation
Consistently per device, ZENworks Icon fails to appear on user session on MAC OSX device on login or reboot.
zicon.err and zicon.out are 0 byte files.
ERROR (from system.log):
com.apple.xpc.launchd[1] (com.novell.zenworks.zicon[12607]): Service could not initialize: 15D21: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Resolution
This is fixed in version 11.4.3 - see KB 7017820 "ZENworks Configuration Management 11.4.3 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7017820
Workaround for 11.4.x:
Set +x execute rights on /var/opt/novell/zenworks/logs directory and restart zenicon process or reboot.