zenicon fails to appear on OSX

  • 7017594
  • 09-May-2016
  • 08-Nov-2016


Novell ZENworks Configuration Management 11.4


Consistently per device, ZENworks Icon fails to appear on user session on MAC OSX device on login or reboot.

zicon.err and zicon.out are 0 byte files.

ERROR (from system.log):
com.apple.xpc.launchd[1] (com.novell.zenworks.zicon[12607]): Service could not initialize: 15D21: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd


This is fixed in version 11.4.3 - see KB 7017820 "ZENworks Configuration Management 11.4.3 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7017820

Workaround for 11.4.x:

Set +x execute rights on /var/opt/novell/zenworks/logs directory and restart zenicon process or reboot.