Cannot Upgrade Standalone AutoSync Client from Version 6.0 to 6.1

  • Document ID:7017588
  • Creation Date:06-May-2016
  • Modified Date:06-May-2016
    • Micro Focus Products:
      Secure Configuration Manager

Environment

NetIQ Secure Configuration Manager 6.0
NetIQ Secure Configuration Manager 6.1

Situation

Upgrading the standalone AutoSync client 6.0 to version 6.1 fails. Though the installation completes when you run the installation setup program, the standalone AutoSync client does not upgrade to version 6.1.

Resolution

Uninstall standalone AutoSync client 6.0 and perform a fresh installation of standalone AutoSync client 6.1. If you have configured any specific settings for your standalone AutoSync client 6.0, you must reconfigure those settings manually, using the AutoSync Configuration Utility.

Cause

The existing Autosync files are not overwritten by the latest version