Environment
Novell GroupWise 2014
Situation
Emails created by a GroupWise rule are blocked outbound
Message Status - Undeliverable email with 550 Administrative prohibition - envelope blocked
Outbound vacation rule email rejected by relay host
Message Status - Undeliverable email with 550 Administrative prohibition - envelope blocked
Outbound vacation rule email rejected by relay host
Resolution
Instruct the internet agent to use the real user address in the Mail From: field instead of Mailer-Daemon.
There are two methods to enable this setting, please select one of the following options:
There are two methods to enable this setting, please select one of the following options:
- Method 1 : Edit gwia.cfg
- Open the gwia.cfg start up file with an editor
- Add the line --realmailfrom for Linux or /realmailfrom for Windows
- Save the gwia.cfg, and restart the GWIA
- Method 2 : Enable in the GroupWise web admin
- Navigate to GWIA | SMTP/MIME | Address Handling | Outbound Settings
- Enable Use GroupWise user address as Mail From: for rule generated messages
- Restart the GWIA
Cause
When GWIA sends a message triggered by a rule, the mail from: user is MAIL FROM <Mailer-Daemon@gwdmain.com>
Some relay hosts may block this user
Some relay hosts may block this user