SLES10SP3 imaging satellite fails to communicate with Primary server

  • 7017532
  • 25-Apr-2016
  • 25-Apr-2016

Environment

Novell ZENworks Configuration Management 11.4.1
Novell ZENworks Configuration Management 11.4.2

Situation

ERROR from pbserv.log:

[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) socket_create .] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZIMGWEB-OHC) There was a SSL certificate failure earlier. Reinitializing...] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) Initializing client socket.] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) socket_connect.] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) socket_connect port 443 HOSTNAME 10.71.51.206.] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) Call to connect returned value greater than zero. Continuing with SSL port.] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) check_cert.] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) SSL_get_verify_result failed: certificate signature failure (7)] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) socket_connect unable to connect: check_cert returned FALSE .] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZENIMGWEB-CSCKT) Failed to connect to ZCM server 10.10.10.10 at port 443. Error code: 12. Certificate doesn't verify.] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ZIMGWEB-OHC) cannot connect to server : 0] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(LicenseCheck) Sending OOB error message] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(SCEM) OOB error message, 1855] [] [] [] [Imaging]
[DEBUG] [12/02/2015 09:50:36.000] [6255] [pbserv] [6255] [] [pbserv] [] [(ECC) close connection, 10.10.10.10] [] [] [] [Imaging]


Resolution

For 11.4.1 or 11.4.2 contact ZENworks Technical Support, Micro Focus Customer Care for a field test file.

Status

Reported to Engineering

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