Environment
NetIQ Privileged Account Manager
NetIQ Privileged User Manager
NetIQ Privileged User Manager
Situation
Failed to send audit report, email message, audit alert.
unifid.log reports (/opt/netiq/npum/logs/unifid.log):
Warning, Failed to send email message [Command Risk Report] to <user@domain.com>
Debug, msgagnt smtpSend client:localhost rc:0 status:500(Failed to send message) (27ms)
Warning, Failed to send audit alert: 500 Failed to send message
unifid.log reports (/opt/netiq/npum/logs/unifid.log):
Warning, Failed to send email message [Command Risk Report] to <user@domain.com>
Debug, msgagnt smtpSend client:localhost rc:0 status:500(Failed to send message) (27ms)
Warning, Failed to send audit alert: 500 Failed to send message
Resolution
The SMTP Settings for the Messaging Component Package (msgagnt) need to be configured. Please refer to Privileged Account Manager Administration documentation: Configuring SMTP Settings for the Messaging Component Package.
Cause
Messaging Component Package (msgagnt) has a blank SMTP configuration.