NetIQ Access Manager Gateway 4.2 returns errror messages in old NAM 4.1 style

  • 7017487
  • 11-Apr-2016
  • 11-Apr-2016


NetIQ Access Manager 4.2
NetIQ Access Manager 4.2  Access Gateway Appliance


  • Access Gateway Appliance has been upgraded from version 4.1 to version 4.2
  • The upgrade process succeeded without reporting any error messages
  • Access Gateway Appliance error messages like "Access Forbidden" will be returned in old NAM 4.1 style.


  1. check if the old "novell-nacm-apache-openssl101m-2.2.27-402013" has been installed on your system and remove this version running: "rpm -e novell-nacm-apache-openssl101m-2.2.27-402013"

  2. run the installation of the new : "novell-nacm-apache-2.2.27-420012.x86_64.rpm" shipped with NAM 4.2 manually running: "rpm -Uvh --nodeps novell-nacm-apache-2.2.27-420012.x86_64.rpm"


The installation of the new "novell-nacm-apache-2.2.27-420012.x86_64.rpm" failed due to conflics with old OpenSSL library "novell-nacm-apache-openssl101m-2.2.27-402013"  which has been installed in the past in order to follow the: "Enabling Transport Layer Security 1.1 and 1.2 for Access Manager " steps provided at:

Additional Information

  • error pages installed on the Access Gateway Appliance or Access Gateway Service will be installed with the "novell-nacm-apache-[version].rpm running the "" script

  • NAM 4.2 ships: novell-nacm-apache-2.2.27-420012.x86_64.rpm