How to collect agent installation logs

How to capture CAM installation logs.

Troubleshoot the Change Guardian Agent installation.

1.) Logon to the target machine where the agent installation failed to install. 

2.) Go to C:\Program Files (x86)\NetIQ\ClientAgentManager\log and capture all the logs in this directory.  

3.) Go to C:\Program Files (x86)\NetIQ\Change Guardian Agent\Log select the link and copy all of logs from this directory.

4.) Go to C:\Windows\Temp and search for any logs titled Bootstrap and if they exist also provide a copy.  

5.) Logon to the Change Guardian Server.

6.) CD to /opt/netiq/ams/ams/log and capture all the logs in this directory.

7.) Provide all of the copied logs previously copied to Technical Support.